Refund policy

Last updated: October 28, 2026

At Nesting Studios, our goal is to ensure you have an exceptional buying experience and adore your purchase as much as we loved creating it. We believe in developing loyal relationships built on trust, and we proudly stand behind our high-quality commitment.

Because of the original nature of our custom photography and unique design-on-demand process, minor variations in color and cropping may occur compared to your digital preview. This makes your custom item truly one of a kind. Therefore, all sales are final and returns are not accepted.

However, we want to make things right if something goes wrong. We will fully review requests for refunds, re-printing, or shipping issues according to the guidelines below.

Please inspect your order as soon as it arrives. Contact us within 7 days of delivery if an item is defective, damaged, or if you received the wrong item. To help us resolve this quickly for you, please include clear photos of the issue and the packaging when you reach out.

We recognize how frustrating it is when a delivery doesn’t go as planned. Please contact us within 7 days of your delivery or estimated delivery date if an item is missing from your package or appears to be lost in transit.

Please note: Nesting Studios is not responsible for items that fail to deliver due to incorrect or incomplete shipping addresses provided at checkout.

If a reprint or refund is approved after we review your request, we will process it immediately. Approved refunds will be automatically credited to your original payment method. Please note that your bank or financial institution may require additional processing time to post the transaction to your account.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that apply if goods are defective, not as described, or not delivered within a required legal timeframe.

To expedite your request for a refund, re-print, or shipping update, please use the contact form links found in your order confirmation emails. Alternatively, you can reach our team directly at chirp@nestingstudios.com.