Shipping policy

Last updated: October 28, 2026
Thank you for shopping with Nesting Studios. Because our products feature original photography and are uniquely custom-made to order, our fulfillment process differs slightly from traditional retail stores. This policy explains what to expect after you make a purchase.
1. Production & Processing Time
  • Custom Production: Because each item is custom-designed and printed-on-demand, orders require a production window of 2 to 5 business days before they are handed off to the shipping carrier.
  • Order Processing: Order data is sent to our production queue within 1 business day. Orders placed after noon, on weekends, or during holidays will begin processing the following business day.
  • Tracking: You will receive a confirmation email with a tracking link as soon as your custom item leaves the printing facility.
2. Shipping Methods & Delivery Times
Available shipping methods and estimated delivery times are shown at checkout. Please note that estimated delivery times begin after the 2–5 day production window is complete. Delivery times are estimates, not guarantees. They may be affected by carrier delays, seasonal peaks, extreme weather, or other events outside our control.
3. Shipping Costs
Shipping charges are calculated dynamically at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on select orders as displayed on our storefront.
4. Shipping Destinations
We currently ship to the United States. International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.
5. Address Accuracy
Please double-check your shipping address carefully at checkout. Because our custom production queue is automated, we cannot guarantee address changes after an order is submitted. Nesting Studios is not responsible for packages that are lost, misdelivered, or returned due to incorrect or incomplete addresses provided by the buyer. If a package is returned to our printer due to an address error, the buyer will be responsible for the re-shipping costs.
6. Lost, Damaged, or Delayed Packages
  • Damaged or Missing Items: If your order arrives damaged or items are missing, you must contact us within 7 days of delivery at chirp@nestingstudios.com. Please include clear photos of the damaged product and packaging so we can fast-track a replacement print.
  • Lost Packages: If your tracking information stops updating or shows as delivered but you haven't received it, please contact us within 7 days of the estimated delivery date so we can assist you in filing a claim with the carrier.
7. Order Changes & Cancellations
Because custom printing begins almost immediately after purchase, we are generally unable to accommodate order cancellations or layout modifications once an order is submitted. If you notice a mistake, contact us immediately. If production has not yet started, we will do our best to help.
Questions?
Use the contact form links found in your order emails or contact our team at chirp@nestingstudios.com.